Salesforce
TechnologyAI-Cited LayoffsTotal Jobs Cut
Most Recent
Largest Single Layoff
AI Cited
Layoff Timeline
February 2026
Reason: Restructuring across marketing, product, analytics teams
February 2026
Reason: AI agents handling 50% of customer interactions; restructuring across marketing, product, analytics
May 2025
Reason: AI agents replacing customer service roles
January 2023
Reason: Over-hired during pandemic; restructuring
January 2023
Reason: CEO responsibility for over-hiring during pandemic; economic headwinds
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About Technology Layoffs
Other Technology Layoffs
Sources
AI agents replacing customer service roles
Restructuring across marketing, product, analytics teams
CEO responsibility for over-hiring during pandemic; economic headwinds
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