Klarna

FintechAI-Cited Layoffs
Sweden1 layoff round tracked
700

Total Jobs Cut

September 2024

Most Recent

700

Largest Single Layoff

Yes

AI Cited

Layoff Timeline

September 2024

700 jobs cut
AI-CITED

Reason: AI chatbots replaced 700 customer service agents; doing work of 700 humans

Source: Crunchbase

About Fintech Layoffs

20,270

Total industry layoffs

45%

AI-cited events

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Sources

Crunchbase

AI chatbots replaced 700 customer service agents; doing work of 700 humans

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